Responsible Gaming
Gambling Should Be Entertainment
At Broad McDonald, we're committed to promoting responsible gaming practices. Gambling should always be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use our services. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under the legal gambling age, you are not permitted to gamble on Broad McDonald.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem. Please seek help immediately:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essential expenses (rent, bills, food)
- Hiding gambling activities or lying about the time and money spent
- Being unable to control or reduce gambling
- Experiencing mood swings or irritability when not gambling
- Neglecting relationships, work, or personal commitments due to gambling
- Borrowing money to fund gambling activities
- Feeling anxious or stressed without access to gambling
- Using gambling to escape problems or negative emotions
- Continuing to gamble despite financial or personal harm
Self-Help Tools & Controls
Broad McDonald provides a range of tools to help you gamble responsibly:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Set maximum losses you're willing to accept during a gaming session
- Reality Checks: Receive regular reminders of how long you've been playing and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Session Time Limits: Set automatic breaks during play to encourage responsible gaming
If you need to use any of these tools, contact our customer support team for assistance.
Support Organizations
If you're struggling with problem gambling, help is available. Here are organisations that provide free, confidential support:
Australia
- Gambling Help Online – Free counselling and support for problem gambling
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7)
United Kingdom
- GamCare – Free support and counselling for gambling problems
Website: www.gamcare.org.uk - GamStop – National Self-Exclusion Scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support for problem gambling
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling – Help and referrals
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 (free, confidential, 24/7)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Website: www.bzga.de
If You Need Help
If you or someone you know is struggling with problem gambling, please reach out to one of the support organisations listed above. There is no shame in seeking help—trained counsellors are ready to assist you in confidence.
Your wellbeing is our priority. Contact a support service today if you need assistance.